Rob Koplowitz, VP, Principal Analyst of Forrester will discuss why Digital Process Automation (DPA) is a significant expansion from traditional BPM, set apart by an emphasis on low-code development, consumer-grade user experiences, and AI-based innovation. In the new era, DPA tools need to be easy to adopt and offer rapid deployment and iteration. See how Arriva, one of the largest providers of passenger transport in Europe, exemplifies DPA to reach and engage with their staff, improve how they work and increase data capture efficiency through digital forms and easy-to-use applications.

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Process Automation is the Heart of Transformation: See It In Action at Arriva

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